Hi! I'm Phan Chenh.

  • Data Science
  • Data Analyst
  • Business Analyst

I'm based in Perth and passionate about turning data into actionable insights. With strong skills in SQL, Python, and Power BI, I specialize in analyzing business performance, optimizing processes, and building dynamic dashboards. I have experience working with diverse data environments to solve complex business challenges. Recently, I completed a Master's in Data Science, eager to apply my analytical expertise to support data-driven decision-making, improve operational efficiency, and deliver meaningful business impact.

Here are some of my projects...

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YouTube channel performance analysis

  • Conducted data preprocessing and analyzed performance metrics such as upload frequency, geography, and earnings, identifying trends and optimization strategies for engagement.

Tools: R, RStudio, ggplot2, ggthemes, gridExtra, dplyr, reshape2, cales, maps.

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Data wrangling and transformation for securities management

  • Cleaned and transformed security data to align with Euler’s proprietary platform, automating processing pipelines and ensuring data integrity.

Tools: Python, Jupyter Notebook, OS, Pathlib, Pandas

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PwC Power BI job simulation

  • Developing a Power BI dashboard to visualize call center performance metrics.
  • Identifying trends and factors contributing to customer churn in the telecom industry.
  • Analyzing HR data to provide insights on gender diversity and inclusion within the organization.

Tools: Power BI, DAX

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Pizza business analysis & sales forecasting (modelling & validation)

  • Built machine learning models to forecast weekly pizza sales and conducted analysis to align operations with consumer demand.
  • Recommended pricing strategies, menu optimizations, and operational adjustments to boost efficiency and revenue.

Tools: Power BI, DAX, Python, Jupyter Notebook, ML, Pandas, Numpy, Matplotlip, Seaborn, Scikit-learn

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Restaurant reviews analysis - sentiment modelling & validation

  • Performed sentiment analysis on 8,879 reviews, focusing on food, service, staff, price, ambiance, menu, and place.
  • Visualized sentiment polarity through a word cloud and offered insights to improve customer satisfaction.

Tools: Python, Jupyter Notebook, Pandas, Numpy, API, Word Embeddings, Scikit-learn, NLTK, PyTorch, Matplotlip, Seaborn, Re, Json, WordCloud Models

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Supply chain performance and optimization

  • Analyzed supply chain performance using SQL and Power BI, identifying delivery delays, regional profitability trends, and warehouse inefficiencies.
  • Provided strategic recommendations to enhance customer engagement, optimize product strategies, and improve demand forecasting.

Tools: SQL, MSSQL, Power BI, DAX

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Customer retention and product relationship analysis

  • Performed cohort and RFM analysis to segment customers and evaluate loyalty, providing valuable insights into high-value customer groups that could guide retention efforts.
  • Applied association rules mining to uncover product purchase patterns, offering actionable recommendations to optimize product bundling and targeted marketing strategies.

Tools: SQL, MSSQL, Python, Seaborn, Pandas, Matplotlip

My skills and experience

Skills Summary

Strong foundation in data science, analytics, and business intelligence, developed through hands-on projects and academic experience.

Technical Skills

Programming & Data Management: Python, R, SQL, DAX.

Data Analysis & Visualization: Power BI, Tableau, Excel.

Modelling & Validation: Predictive Modelling, Machine Learning, Sentiment Analysis, Word Embeddings, Seq2Seq Models.

Languages: Vietnamese (native), English (fluent).

Knowledge of: Cloud Computing, Data Warehousing, Data Mining, ETL, Agile Methodologies.

Transferable Skills

Quantitative & Analytical Thinking: Proficient in analyzing complex data for informed decisions

Attention to Detail: Consistently deliver accurate, high-quality work in research and data analysis.

Project & Time Management: Capable of organizing projects, multitasking, and meeting deadlines.

Adaptability & Flexibility: Demonstrated versatility in transitioning from Agronomy to Data Science.

Problem Solving: Effective in identifying challenges, analyzing causes, and implementing solutions.

Communication & Collaboration: Clearly present ideas and collaborate effectively.

Proactive & Continuous Learner: Proactive with a strong work ethic, eager to learn new tools and methodologies.

Education

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UNIVERSITY OF WESTERN AUSTRALIA

Master of Data Science

Perth, Western Australia

Feb 2023 – Mar 2025

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DALAT UNIVERSITY

Bachelor of Agronomy Engineer

Da Lat, Lam Dong

Aug 2017 – Aug 2021

My Certificates

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Inclusive Leadership
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Business Analysis Foundations
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Agile Foundations
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Project Management Simplified
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The Three Pillars of Effective Communication
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Power BI Job Simulation
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SQL(Basic)
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SQL(Advanced)
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SQL(Intermediate)

Contact

If you would like to contact me, please email me. I will receive your email via the form below:

Contact Me

Phan Chenh
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